Privacy Policy

Privacy Policy

Last updated: 17 December 2025

This Privacy Policy explains how Softinator Group and its affiliated companies collect, use, store, and protect information in connection with the use of Softinator Group Social Media, an internal social media management application operated by Softinator Group.

1. Introduction

Softinator Group Social Media is an internally developed social media management application owned and operated by Softinator Group. The application is used exclusively by Softinator Group and its sister organizations to manage, publish, schedule, and analyze content for social media pages and accounts that are fully owned and administered by the group.

The application is not offered to the public and is not used to provide social media management or digital marketing services to external clients or third parties.

Softinator Group is committed to protecting personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect and process only the minimum information necessary to operate Softinator Group Social Media for internal business use.

2.1 Account and User Information

We may collect the following information for authorized internal users:

• Name

• Email address

• Organization or company name within the group

• User role and access permissions

• Authentication and login related information

Access to the application is restricted to employees or authorized representatives of Softinator Group and its affiliated companies.

2.2 Social Media Platform Data

When authorized users connect social media accounts owned by Softinator Group or its sister organizations, the application may access data permitted by the relevant platform APIs, including:

• Public profile information associated with the connected account

• Page or account identifiers

• Content created, scheduled, or published through the application

• Engagement data such as likes, comments, shares, impressions, and reach

The application uses official APIs and authentication mechanisms, including Facebook Login, solely to authenticate authorized internal users and to access social media accounts owned by Softinator Group and its affiliated companies.

We access only the data required to provide application functionality and strictly in accordance with the permissions granted through the respective social media platforms.

We do not access or process data belonging to third party businesses or individuals outside Softinator Group.

2.3 Technical and Usage Data

For operational and security purposes, we may collect:

• IP address

• Device and browser information

• Log files

• Usage activity within the application

3. Purpose of Data Processing

Softinator Group processes information solely for internal business purposes, including:

• Operating and maintaining Softinator Group Social Media

• Authenticating users and managing access control

• Publishing, scheduling, and managing social media content for group owned pages

• Viewing engagement and performance insights

• Maintaining system security and preventing unauthorized access

• Complying with applicable legal and regulatory obligations

The application does not perform user profiling, behavioral tracking, or automated decision making. Data is not used for advertising or marketing targeting purposes.

4. Legal Basis for Processing

Where applicable under GDPR, data processing is based on one or more of the following legal bases:

• User consent

• Performance of an internal business arrangement

• Legitimate interests related to internal operations

• Compliance with legal obligations

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

Data may be shared only with:

• Authorized users within Softinator Group and its affiliated companies

• Trusted third party service providers supporting hosting, security, and system maintenance

• Social media platforms as required to publish content and retrieve analytics

• Legal or regulatory authorities when required by law

All third parties are required to process data securely and in compliance with applicable data protection laws.

6. Data Retention

Personal data is retained only for as long as necessary to support internal business operations or to meet legal and compliance requirements. Data may be deleted or anonymized upon request, subject to applicable legal and operational constraints.

7. Data Security

We implement appropriate technical and organizational safeguards to protect data, including:

• Role based access controls

• Secure authentication mechanisms

• Encrypted data transmission where applicable

• Ongoing system monitoring and security updates

8. User Rights Under GDPR

Where applicable, users have the right to:

• Access their personal data

• Request correction of inaccurate or incomplete data

• Request deletion of personal data

• Restrict or object to certain processing

• Request data portability

• Withdraw consent at any time

8.1 Data Deletion Requests

Authorized users may request deletion of their personal data by contacting Softinator Group using the contact details provided below. Requests will be verified and processed within a reasonable timeframe, subject to applicable legal and compliance obligations.

9. Third Party Platforms

Softinator Group Social Media integrates with third party platforms including Facebook, Instagram, LinkedIn, and X through their official APIs. Use of these platforms is governed by their respective privacy policies and terms of service. Softinator Group is not responsible for the privacy practices, policies, or actions of third party platforms.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.

11. Contact Information

For privacy related questions or data requests, contact:

Softinator Group
Email: support@softinator.com

Address:
165-E, Vidur Nagar
Indore, India

This Privacy Policy is governed by the laws of India.